As our household computer consultant, I can assure you it's all true, particularly the bit about design of competition entry forms. Over the years I've had to photoshop or otherwise correct a long stream of supposedly printable entry forms that were not fit for purpose:
- insufficient room to complete your details;
- bad formatting so that the form wouldn't print to fit on an A4 page;
- forms where the page designer had somehow managed to break both the File/Print option and the ability to save the text for offline printing;
- downloaded forms that had to be hacked out of obscure file formats (e.g. the notoriously unreadable Microsoft Publisher .PUB files);
- forms inextricably embedded in graphics-heavy pages that waste gallons of printer ink;
- and so on.
If we found them heavy weather, I'm absolutely sure others did.